Job Chart of BWSSB Dooravani nagar East division 5

Job chart provided by the Sub-division in the beginning which doesn't speak of any clear roles and responsibilities of any official.

ಜಾಬ್ ಚಾಟರ್
ನೀರು ಸರಬರಾಜು ಹಾಗೂ ಒಳ ಚರಂಡಿ ಮಂಡಳಿ ಪೂರ್ವ ವಿಭಾಗ -5, ಉಪ ವಿಭಾಗ, ಸಂಖ್ಯೆ: ಬಿ-31, ಐ.ಟಿ.ಐ. ಕಾಲೋನಿ, ದೂರವಾಣಿ ನಗರ ಬೆಂಗಳೂರು-16

1. ಸಹಾ0ುಕ ಕಾ0ರ್ುನಿವರ್ಾಹಕ ಅಭಿ0ುಂತರರು: ಇಡೀ ಉಪ ವಿಭಾಗಕ್ಕೆ ಸಂಬಂಧಿಸಿದ ಕರ್ತವ್ಯಗಳ ಮೇಲ್ವಿಚಾರಣೆ, ಗ್ರಾಹಕರು ಮತ್ತು ಪ್ರಜಾ ಪ್ರತಿನಿಧಿಗಳ ಜೊತೆ ಪಾದ0ಾತ್ರೆ ತಪಾಸಣೆ ಇತ್ಯಾದಿ.

2. ಸಹಾ0ುಕ ಅಭಿ0ುಂತರರು: ಕೆ.ಆರ್.ಪುರ, ರಾಮಮೂತರ್ಿನಗರ ಹಾಗೂ ಸದಾನಂದನಗರ ಈ ಮೂರು ಸೇವಾ ಠಾಣೆಗಳ ವ್ಯಾಪ್ತಿ0ು ನೀರಿನ ಮತ್ತು ಒಳ ಚರಂಡಿ0ು ಉಸ್ತುವಾರಿ0ು ನಿರ್ವಹಣೆ, ಇದರ ಜೊತೆಗೆ ಇದಕ್ಕೆ ಸಂಬಂಧಿಸಿದ ಪತ್ರ ವ್ಯವಹಾರಗಳು ಇತ್ಯಾದಿ ಕರ್ತವ್ಯ ನಿರ್ವಹಣೆ, ಅಂದಾಜು ಪಟ್ಟಿ ತ0ಾರು, ಬಿಲ್ಲುಗಳ ಸಲ್ಲಿಕೆ ಹಾಗೂ ರಾಜಸ್ವ ಸಂಗ್ರಹಣೆ ಕಾ0ರ್ು ಇತ್ಯಾದಿ.

3. ಕಂದಾ0ು ವ್ಯವಸ್ಥಾಪಕರು: ಪೂರ್ವ -5ನೇ ಉಪ ವಿಭಾಗದ ಕಛೇರಿ0ು ಆಡಳಿತದ ನಿರ್ವಹಣೆ, ನೌಕರರ ಹಾಜರಾತಿ ನಿರ್ವಹಣೆ, ಕಂದಾ0ು ವಸೂಲಾತಿ ಸ್ವೀಕಾರ, ನಿರ್ವಹಣೆ ಇತ್ಯಾದಿ ಹಾಗೂ ರಾಜಸ್ವ ವಸೂಲಾತಿ0ು ಸಂಗ್ರಹಣೆ0ು ಬಗ್ಗೆ ಬ್ಯಾಂಕ್ಗೆ ಸಂಬಂಧಿಸಿದ ಕರ್ತವ್ಯ.

4. ಸಿಬ್ಬಂದಿ ಗುಮಾಸ್ತೆ(1): ಸಿಬ್ಬಂದಿ ವರ್ಗದ ವೇತನ ಪಟ್ಟಿ0ು ನಿರ್ವಹಣೆ, ನಗದು ಪುಸ್ತಕದ ನಿರ್ವಹಣೆ, ನೌಕರರ ರಜಗಳ ನಿರ್ವಹಣೆ ಹಾಗೂ ಕಾಲಕಾಲಕ್ಕೆ ಒದಗಿಸುವ ಕರ್ತವ್ಯ ನಿರ್ವಹಣೆ.

5. ಸಿಬ್ಬಂದಿ ಗುಮಾಸ್ತೆ(2): ದೀರ್ಘಕಾಲ ನೀರು ನಿಲುಗಡೆಗೆ ಸಂಬಂಧಿಸಿದ ವಸೂಲಾತಿ0ು ನಿರ್ವಹಣೆ0ು ಪತ್ರ ವ್ಯವಹಾರ ಕಾಮಗಾರಿ ಪಟ್ಟಿ0ು ನಿರ್ವಹಣೆ ಮತ್ತು ಅಳತೆ ಪುಸ್ತಕಗಳ ನಿರ್ವಹಣೆ ಇತ್ಯಾದಿ ಹಾಗೂ ಕಾಲಕಾಲಕ್ಕೆ ವಹಿಸುವ ಕರ್ತವ್ಯ ನಿರ್ವಹಣೆ.

6. ಸಿಬ್ಬಂದಿ ಗುಮಾಸ್ತೆ(3): ಕಛೇರಿಗೆ ಒಳ ಬರುವ ಮತ್ತು ಹೊರ ಹೋಗುವ ಪತ್ರಗಳ ಸ್ವೀಕಾರ ಹಾಗೂ ರವಾನೆ ಕರ್ತವ್ಯ ಗ್ರಾಹಕರುಗಳ ದೂರನ್ನು ಆಲಿಸಿ ಅವುಗಳಿಗೆ ಉತ್ತರ ನೀಡುವುದು. ಇತರೆ ನೀರಿನ ಬಿಲ್ಲುಗಳ ದೂರುಗಳನ್ನು ಸ್ವೀಕರಿಸಿ, ಅನುಸರಣಾ ವರದಿ ನೀಡುವುದು ಇತ್ಯಾದಿ.

7. ನಕ್ಷೆಗಾರ (1): ಹೊಸ ಸಂಪರ್ಕಗಳ ಮಂಜೂರಾತಿ0ು ನಿರ್ವಹಣೆ, ಮಾಪಕಗಳ ಲೆಕ್ಕ ವ್ಯವಹಾರ ಇತ್ಯಾದಿ ಹಾಗೂ ತಿಂಗಳ ಸಭೆ0ು ವ್ಯವಹಾರಕ್ಕೆ ಪತ್ರಗಳ ಮತ್ತು ಕಡತಗಳ ನಿರ್ವಹಣೆ.

8. ಡಿಪ್ಲೋಮಾ ಹೋಲ್ಡರ್(1): ಕೊಳವೆ ಬಾವಿಗಳ ನಿರ್ವಹಣೆ, ವಿದ್ಯುತ್ ಮಂಡಳಿಗೆ ಶುಲ್ಕ ಪಾವತಿಸುವ ಮತ್ತು ಬಿಲ್ಲುಗಳ ನಿರ್ವಹಣೆ, ಇತ್ಯಾದಿ ಹಾಗೂ ಕಾಲಕಾಲಕ್ಕೆ ವಹಿಸುವ ಕರ್ತವ್ಯ ನಿರ್ವಹಣೆ.

9. ಮಾಪಕ ಓದುಗ(1): ಮಾಪಕ ಓದುವ ಮತ್ತು ಬಿಲ್ಲುಗಳನ್ನು ವಿತರಿಸುವ ಕಾ0ರ್ು ಹಾಗೂ ಬಾಕಿ ವಸೂಲಿ ಕಾ0ರ್ು.

10. ಕವಾಟ ನಿರ್ವಹಣೆಗಾರ (1): ಉಪ ವಿಭಾಗದಿಂದ ವಹಿಸಿರುವ ಪ್ರದೇಶದಲ್ಲಿ ಗ್ರಾಹಕರಿಗೆ ಕವಾಟ ನಿ0ುಂತ್ರಣದಿಂದ ನೀರು ಸರಬರಾಜು ಕೊಡುವುದು, ನೀರಿನ ದೂರುಗಳನ್ನು ನಿರ್ವಹಿಸುವುದು. ಸೋರಿಕೆಗಳನ್ನು ಪತ್ತೆ ಹಚ್ಚಿ ಸಂಬಂಧಿಸಿದವರಿಗೆ ಸರಿಪಡಿಸಿಕೊಡುವುದು ಇತ್ಯಾದಿ.

11. ಕವಾಟ ನಿರ್ವಹಣೆಗಾರ (2): ಉಪ ವಿಭಾಗದಿಂದ ವಹಿಸಿರುವ ಪ್ರದೇಶದಲ್ಲಿ ಗ್ರಾಹಕರಿಗೆ ಕವಾಟ ನಿ0ುಂತ್ರಣದಿಂದ ನೀರು ಸರಬರಾಜು ಕೊಡುವುದು, ನೀರಿನ ದೂರುಗಳನ್ನು ನಿರ್ವಹಿಸುವುದು, ಸೋರಿಕೆಗಳನ್ನು ಪತ್ತೆ ಹಚ್ಚಿ ಸಂಬಂಧಿಸಿದವರಿಗೆ ಸರಿಪಡಿಸಿ ಕೊಡುವುದು.

12. ಚಾಲಕರು (1): ಒಳ ಚರಂಡಿ ದೂರು ಬರುವ ಕಡೆ ಜಟ್ಟಿಂಗ್ 0ುಂತ್ರವನ್ನು ತೆಗೆದುಕೊಂಡು ಹೋಗುವುದು ಮತ್ತು ಸರಿಪಡಿಸಿಕೊಂಡು ಬರುವುದು.

13. ಅಟೆಂಡರ್(1): ಪತ್ರಗಳ ರವಾನೆ ಕೆಲಸ ಮತ್ತು ಕಛೇರಿ0ುಲ್ಲಿ ಕರ್ತವ್ಯ ನಿರ್ವಹಣೆ.

14. ಜಲಪರಿವೀಕ್ಷಕರು(1): ನೀರಿನ ಮತ್ತು ಒಳಚರಂಡಿ ದೂರುಗಳ ನಿರ್ವಹಣೆ ವಾಣಿಜ್ಯ ಮತ್ತು ಇತರೆ ಉನ್ನತ ವ್ಯಾಸದ ಮಾಪಕ ವಾಚನೆ ಕಂದಾ0ು ವಸೂಲಾತಿ ಇತ್ಯಾದಿ.

RTI

I. MPIC (Monthly Program Implementation Calender)
BWSSB has provided MPIC through RTI. But it doesnt provide proper information about the activities under taken.

II. MPIC - East sub-division-5

WORKING AREAS

I. Over all picture of Desianagar on Water and Sanitation Status (East 3 division):

CIVIC conducted a baseline survey in both the slums, which drew a clear picture of these slums and the challenges people are living with in these slums.

Scenario when CIVIC started working in the area:
• Number of houses in the slum now (2009): 112 (116)
• Total population: 673 (male: 345, females: 328)
• 1 Public tap- water supply will be for 3 days per week with 5 hours per day.
• 1 Bore well with hand pump
• 8 Public toilets

No families have direct water connection in the slum. There is one water tank on top through which three taps are provided. That is the only way people access to the water. The quantity of water supply is below the proposed quantity of water which is required for survival.

No family is provided with individual toilets and the community is provided with 8 community toilets which are connected to open drainage. Toilets are not connected with water taps. Around 70% of the families have told they defecate in the open grounds as the community toilets have problems such as no water facility, getting blocked again and again and no proper O&M.

As per community members either bathroom or toilets are not cover from all sides. Many of the women have told they take bath within the house with in small space. 41% of the families have told they have individuals bathing facilities but no information on size and cleanliness has been provided by the families. They have also told the men take bath on footpaths outside the houses. Though community bath rooms exist people are unhappy with the size of community bathrooms. Many of them have told they use toilets for bathing also.
In general discussion women say they have problem in using toilets and bathrooms.

Present scenario:

Under NURM-BSUP project transit arrangement has been done. Totally 32 houses are there in each block. On four houses one connection is given. Each house consists of 3 taps inside the house.

In Desianagar different committees are been formed to function various activities. In this maintenance committee on water, electricity and sanitation consists the committee members Mr. Gantlappa and Ms. Narayanamma from Telugu community, Mr. Nagu Rao and Mr. Sethu Rao from Marathi community.

They need to look after any issues mentioned above in the community.

II. Over all picture of Rajeevgandhi slum on Water and Sanitation Status (East 5 division):

CIVIC conducted a baseline survey in both the slums, which drew a clear picture of these slums and the challenges people are living with in these slums.

Scenario when CIVIC started working in the area:
Total numbers of houses are increased from 119 to other 30 houses. Only 24 houses are in Main road including shops and houses.
6 years back Total 119 houses gave application to KSCB and 95 houses received possession certificate and remaining houses are still in the process.
Totally 17 public taps are provided by BWSSB in Rajeevgandhi, in that 11 (Old) and 6 (new connections).
3 bore wells are existing in this ward. 2 are dried-up and 1 is recently digged and people are using water from this borewell.
Toilet facilities are not provided by BBMP. But 4 houses together themselves constructed 2 toilets. Here pit has not yet made but connections are given to the drainage.
Here is few photographs on drainage system in Rajeevgandhi slum.


Water issues in Rajeevgandhi:

1. Here people are complaining about contaminated water supply. After several oral complaints and a written complaint by Ambedkar sangha also BWSSB did not take any measure to rectify the problem. Now the water has been sent for test.

Though the water has been taken for test by BWSSB central water Testing Laboratory on 21.01.2010 but still the report has not been disclosed.and RTI is filed for the information.

2. Another problem here is that water pipelines are broken. The water pipeline is in the middle of drainage and pit connection. If the water pipeline breaks, drainage water gets mixed with the drinking water. May be the reason for contaminated water. So the first and second problems are interlinked. This problem is existing since last months (from June-July).

a.When the complaint was given by the CIVIC coordinator in Cauvery Bhavan immediately instructions were given to the Valve-man Mr. Shivu. And it was also brought to the notice of East sub-division-5.

After few days Mr. Shivu reported to the sub-division that the pipeline is been repaired. While in the reality nothing has been done. And there is no procedure found to cross check the repair work done in the maintenance dept.

b.CIVIC coordinator again visited East sub-division-5 and spoke about the problem with the AEE (Mr. D. Murali) and the AE(Mr. Ramesh). With very much surety they said that the problem has been rectified and now the community members are getting pure water as well as the pipelines are repaired. The coordinator have done some video clippings in the mobiles which was shown to them. As usual again a call was given to the Valve-man and he replied that the repair has been done.

c.After all these an Interaction meeting was held on 10.02.2010 in Rajeevgandhi Anganwadi center. AEE along with JE, one more official and with the valve-man ttended the program. Charter on BWSSB facilities to urban poor was presented by the coordinator. After the presentation community members started to share their water woes with the officials. Denying all the problems valve-man stood on his statement that the pipelines are repaired long back and the community members are lying.

Vedio footage on water issues

The coordinator intervened in between and showed the footage recorded. As a result immediately a spot visit was done by the AEE and officials, and gave instructions to repair the pipeline within three days and shift the pipeline.

Within three days the work was done, but again two more leakages remained. And the water quality was also comparatively better in the sense worms and other things which were entering in to the pipeline were stopped, still a slight complaint remained of getting some mud water in the beginning of water release.

d.On 2.03.2010 with a group of 6 women, a written complaint was given to AEE on water adalat day. In reply a promise was given to rectify the problem within two days infront of the community members. And the contact details of community members were collected by the AE.

But the effort was not of use.

e. A step ahead the co-ordinator went to East-Division to meet the Executive Engineer to discuss the issue. As the EE was on duty met AEE Mr. Vasudevachar and shared the problem on 19.03.2010. Immediately AEE Mr. D. Murali did a spot visit again with the co-ordinator, contractor and the valve-man and ultimately next day itself the problem got rectified.

Before rectification:

1. Broken pipelines(1)

2. Broken pipelines(2)

3. Leaking tap

4. Water flowing in to drainage

5. Wastage entering in to due to broken pipeline broken pipelines

After rectification:

1. No more leakages

2. Repaired pipeline

3. Repaired tape

Water test report of KR Puram slum got through RTI which says the bore-well water supplying to the slum is non-potable to drink. RTI has been applied regarding action taken on the report.

INTRODUCTION TO CIVIC'S WORK ON WATER

Action towards Water: Ensuring better access to the right to water

Even though the UN Millennium Development Goals in 2000 has set the year 2015 for halving the proportion of people without sustainable access to safe drinking water, Bangalore is far from achieving such an important goal. The CDP of Bangalore prepared under JNNURM states that the percentage of slums having adequate water and sanitation is meagre. Growing dependence on tube-wells results in falling water table leading to poor quality of drinking water and related health effects. Karnataka’s State of the Environment Report estimates that poor quality & inadequate quantity of water accounts for 10% of disease burden in state.

While declared slums are to be provided with all basic amenities by the Karnataka Slum Clearance Board, even undeclared slums are to be supplied with essential water supply and sewerage by BBMP, as water is a human right. Yet there is no requirement under BBMP’s budget or the JNNURM to make water supply in slums the foremost priority in the use of the funds. Considering the importance of this to the attainment of MDGs, there is no requirement to first achieve 100% water supply in slums before embarking on other projects with BBMP’s or JNNURM funds.

Studies have shown that though it costs the BWSSB, the para-statal supplying water to Bangalore, Rs. 18/- per kilo litre to draw water from the Cauvery river and supply it to Bangalore. However, the people, even the affluent, are paying only Rs. 6/- for the first kilo litre. But the poor who are supposed to be getting free water through public stand-posts have to spend long hours at these taps where the supply is mostly unreliable. They end up paying as much as Rs. 3/- to Rs. 5/- for a 10-15 litre pot of water whose price may go up to Rs. 8 per pot for potable water. The poor, effectively, end up paying more for water than the rich.

Yet, one is witnessing a trend in Karnataka and Bangalore that is rapidly taking away water rights from communities and placing it in the hands of MNCs that place a commercial value on water. Water, a fundamental human right, is now being traded in markets across the world, and those who can afford it have it, and those that cannot, lose out. The Campaign Against Water Privatisation – Karnataka is rejecting the commercialization of water and stating that human rights cannot be traded and markets cannot and must not decide who has access to water. It is feared that more and more communities will be left without water, while private companies make profit from selling and trading water. The Karnataka Urban Water & Sanitation Policy does not make a clear commitment to provide a “free” lifeline supply to the urban poor while it talks of recovering the full cost of providing water from communities. The GBWAS Project for supplying water to the newly-added peri-urban areas of BBMP talks of closing down existing local supply systems based on ground water or tanks and imposes expensive solutions of providing Cauvery water to all. Studies have shown that these expensive solutions often deprive the poor of access while the affluent will corner the benefits (CIVIC-CASUMM study, 2008). Communities in India and globally are fighting back against the wave of privatization and asserting the primary rights of communities over water. One needs to demand community-centred solutions to the water crises and insist that communities must have primary rights over water.